Refund Policy

Returns 

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the proof of purchase, should we need to refer to it.


Refunds (if applicable)

Once your return is received and inspected by us, we will send you an email to notify you that we have received your returned item and to notify you of the approval or rejection of your refund. 

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. 

Late or missing refunds (if applicable) 

If you are due a refund and haven’t yet received it, please just check your bank account again, it can sometimes take a few days.

Then contact your credit card company, it may take some time before your refund is officially posted by them.

Next contact your bank. There is often some processing time before a refund is credited to your account and you should ask them what their policy is.

If you’ve done all of this and you still have not received your refund, please contact us at hello@ediblehealth.com and we will see what we can do to help.


Shipping 

To return your item, you should mail it to:

Edible Health, 4 Turnor Close, Colsterworth, NG33 5JH United Kingdom 

You will be responsible for paying the return shipping costs for your item and  shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included in your refund. 

Note that, depending on where you live, the time it takes for your exchanged product to reach you, may vary. 

If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance as we can’t guarantee that we will receive your returned item.